Booking Conditions

BOOKING CONDITIONS

Your VISA or MASTER credit card details (credit card holder; credit card number; expiry date; last three digits on the back of the credit card) will secure your booking.
Within 7 days, a 50% deposit (in Rand) is required on our bank account and will confirm the reservation
The total amount of the stay is payable when the booking is made 7 days prior arrival
In case of payments made with credit cards (VISA & MASTER only), Bank Cards are charged 6,0 % extra

CANCELLATION POLICY

If for any reason, you need to cancel your booking, the appropriate policy will be applied for fees due:

Cancellation within 30 days of the start of the booking: 100 % of full cost of stay
Cancellation between 31 and 45 before the start of the stay: 75% of full cost of stay
Cancellation between 46 and 60 before the start of the stay: 50% of full cost of stay
All cancellations will be charged a minimum of 20% of the full stay, for credit cards costs
Cancellation fees will be debited from your credit card.

ARRIVALS AND DEPARTURES

Check in time is from 2:00 p.m. to 7:00 p.m. and check out by 10:00 a.m. Early arrivals and late departures can be arranged