Booking Terms

BOOKING CONDITIONS
For more information please contact us directly at info@rutlandlodge.com or through our contact page on this website.

ARRIVALS AND DEPARTURES
Check-In after 2 PM, or earlier upon request if room available. Please provide us with your estimated time of arrival. Check-out 11 AM.

PAYMENT MODALITIES
Our rates are per room per night inclusive of breakfast, sundowner drinks and all taxes.
Please click on the “check availability” icon to see if we have rooms available at your required dates.
A 50% deposit (in Rand) is required and will confirm your booking. Payment can be done by bank transfer. We do not accept credit cards.
For a bank transfer, bank details will be provided by email after you made the booking.
The total amount of your stay is payable prior to your arrival.
We welcome children 12 years and over. We accept bookings for a minimum of 2 nights.

CANCELLATION POLICY
Cancellation will be subjected to a 10% administration fee due to bank charges.
A refund of 90% of the deposit will be given 30 days or longer before the start of your scheduled stay.
Within 30 days before your scheduled stay, 90% of your deposit will only be refunded if the room gets rented again. However, your total deposit can be credited to another future stay at Rutland Lodge.
Should you shorten your stay for whatever reason, the full amount of the stay, as originally booked and confirmed will be charged..